Brac Bank Limited job Circular 2018 has been published by authority. BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. With a network of 186 Branches, over 470 ATMs, 448 SME Unit Offices and 229 remittance delivery points, the Bank has unmatched reach to provide a comprehensive range of solutions to serve million. if you want to know About Any other Job Circular. Brac Bank Limited job Circular 2018 related all information has been found my website that is bdlatestupdate.com.
BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever. If you are interested to be a part of this diversified BRAC Bank family, then please Apply Online. BRAC Bank does not charge any fee at any stage of the recruitment process. Please note that BRAC Bank is an equal opportunity employer. Any form of persuasion will disqualify the candidature before or after the final selection. Brac Bank Limited job Circular 2018 has been given below.
Brac Bank Limited job Circular 2018
Officer, Call Center
Employment Type : Full Time Employment
Job Location : Dhaka
KEY RESPONSIBILITIES :
- Responsible to provide customer service over the phone
- Answer incoming calls and handling callers’ queries, complaints and requests
- Maintain high standard of call quality as per the requirement of the department/ organization
- Responsible to document all call information according to standard operating procedures
- Perform any other operational task assigned by the supervisor/higher authority
- Responsible to follow-up customer calls when necessary
- Support sales team by generating quality sales lead
- Coordinating with stakeholders for pending customer related issues and/or concerns
- Maintain a good or above rating in the performance scorecard
KEY QUALIFICATIONS :
- No Experience required. Masters/Bachelor’s degree in any discipline from reputed university with satisfactory academic track record
- Passionate about customer service
- Excellent inter personal skills along with adequate command over both English & Bengali language
- Competent in using MS Office applications
- Self-motivated, energetic & dynamic personality who can perform assigned task under pressure
- Ability to complete all assignments in a timely and effective manner
- Adequate computer knowledge
Only short listed candidates will be called for the interview as per recruitment process.
Application Deadline: June 06, 2018.
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